Management

Considering The Best of Times and the Worst of Times in Business

Considering The Best of Times and the Worst of Times in Business

In trying to make sense of 2020, I can’t help but think of Charles Dickens’ famous first line in A Tale of Two Cities which reads, “It was the best of times, it was the worst of times…”. For most of us, these could be considered the worst of times as humanity has been affected by COVID-19, social unrest, and political division. Would anyone consider this the best of times as well? Call me crazy but in all this imbalance, I believe, lay an opportunity before us – the ability to uncover, recognize and utilize our untapped strengths. When COVID hit, individuals and companies were quickly forced to work, think, manage, hire, market and sell differently. We had to adjust regardless of whether we were ready, willing, or able. As […]

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Implementing the Pace of Change in Business

Implementing the Pace of Change in Business

Let’s examine implementing the pace of change in business. I recently found a quote by the late management guru, Peter Drucker, that read: “The greatest danger in times of turbulence is not the turbulence—it is to act with yesterday’s logic.” As I think back on 2020, this statement could not be truer. Forced into turbulence by a global pandemic, businesses had to adapt – we could not act with yesterday’s logic and had to pivot quickly. However, under normal circumstances, as suggested in my recent articles, Setting the Pace of Change and Determining the Pace of Change, there are factors that impact strategic decisions. In this article, I share a word of caution, even when changes are thoughtfully identified, plans are rarely implemented perfectly. The best plan will incorporate some […]

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How to React During a Business Crisis

How to React During a Business Crisis

Let’s explore how to react during a business crisis. Irony can be a funny thing. I was prepared to publish a blog this week on Selective Exposure and how it relates to business consulting. With the Coronavirus front of mind, it dawned on me that my blog may be taken out of context for those who are unfamiliar with the term and definition so instead, I’ve chosen to go down a different path to convey a message about something I call Selective Reactions. (For those in the world of chemistry, it’s not what you think.) These are strange times, indeed. In a matter of days, our lives have shifted and I’m sure you’ve received countless emails, articles and postings on how to handle it all. As a result of the […]

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Leadership Development: Vulnerability Redefined

Practicing Vulnerability in Leadership

Recently I read Brene Brown’s 2019 book, Dare To Lead. For years, she has done fascinating research on vulnerability. Her universal message is that vulnerability is actually a strength not a weakness as some, like me, would tend to think. As the leader of a business and a man in his 50’s, vulnerability was not a quality that I felt comfortable admitting, to let alone expressing. For me, I’ve always wanted to be the strong one which meant having all of the answers, armoring up (Brene Brown’s words) and being known for giving, not receiving. This notion was so pervasive for me that my team would sometimes joke that I was in “Mr. Fix It” mode when an issue came up. In these instances, before my team even finished their […]

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It’s Time for a Plan!

Companies large and small often deliberate on the need and/or depth for a strategic plan or roadmap. Is there really any reason not to have a formal plan documenting where you are; where you want to go; and how you will get there? At Trilogy Partners, we guide business owners through the strategic planning process, allowing the organizational leadership to get out of the day-to-day and look at the business from “the clouds” or using the cliché, “working on the business, not in the business.” There is an essential difference between tactics, operational effectiveness, and strategy and we have seen first-hand how strategic planning improves overall organizational performance. In the past, strategic plans were onerous to develop and often sat on a shelf; dusted off only when the plan was […]

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A Business Case for Courage

Business growth is directed through strategy.  This should not be news. Most business leaders have varying levels of implementation around strategy, but most agree that something has to be done with forethought and purpose.  But what really fuels this? At Trilogy Partners, we believe that COURAGE leads to passion that inspires growth. In August 2015, Forbes published an article (A Measure of Courage) highlighting the American Courage Index.  The article outlined business-related questions geared towards courage, as well as those questions that spoke to the social, moral and emotional aspects of courage.  Not surprisingly perhaps, the results showed that business owners are more courageous than the rest of the US population.  And further, emotional courage increases with age.  Conceptually, these outcomes make sense and jive with many of our personal […]

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Why You Must Over-Communicate

When coaching Trilogy clients, I often make a comment that you may find valuable: “In the absence of information, most people fill in the blanks, make up their own story … and usually add negative assumptions.” As a leader, your life is full and the last thing you’re worrying about is what other people know or don’t know. However, you understand what it feels like to be kept out of the loop. It’s uncomfortable and can lead to a lot of wasted (and wrong) assumptions. For example, let’s say George has been coming to the office late and leaving early. He’s not himself. He doesn’t seem as engaged as he used to be. He seems a little secretive. What are you thinking? Is George looking for a new job? Is […]

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Visionary and Integrator: The Most Valuable Relationship in an Organization

In October, Hal and I had the opportunity to speak about our Visionary/Integrator (V/I) relationship on VoiceAmerica’s radio program “Operationally Speaking” with Sergiu Simmel.  It was a chance to explain our unique roles at Trilogy Partners as well as showcase the benefits of having a Visionary and Integrator within a company. The terms Visionary and Integrator are used in the Entrepreneurial Operating System (EOS®) and are also explained in Gino Wickman and Mark C. Winters’ book Rocket Fuel.  Visionaries, generally business owners like Hal, are creative, big thinking, idea generators while Integrators like me are analytical, process oriented and drivers of the day-to-day operations.  Integrators are responsible for implementing the ideas of the Visionary. A valuable aspect of this relationship is its complimentary yin-yang dynamic.  To put it simply, Visionaries […]

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Shut Up and Lead!

Have you ever thought, this would be a great place to work if we didn’t have any employees? Truthfully, it has crossed my mind on a few occasions over the years. How can any leader have such thoughts about our most valuable assets? The answer is simple, we shouldn’t. John Maxwell states “a leader is one who knows the way; goes the way; and shows the way.” Effective leaders will model the expected behaviors through actions, not words, leading to the concept of “shut up and lead.” During the early 1990’s, Zenger-Miller published The Basic Principles for Success. Since then, I have adapted these principles as the foundation for professional relationships and the paradigm for expected organizational behavior. The principles are truly basic in concept but often difficult to achieve. […]

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Driving Accountability in Your Business

One of the most common concerns raised by business leaders is the desire to strengthen accountability in their organization.  When Trilogy Partners examines this concern with them, we often discover that each business owner has his or her own definition of accountability, and they all have very different views on what accountability looks like.  Let’s take a closer look at what the term means and the leadership behaviors you can focus on to strengthen accountability. We define accountability as accepting responsibility; disclosing results in a transparent manner; being candid about your actions and the actions of others.  We recognize that defining the term is much easier than bringing it to life inside an organization.  The place to start is to look in the mirror.  Are you creating a team environment […]

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