Leadership

Measuring Your Success – Are You Too Hard on Yourself?

Measuring Your Success - Are You too Hard on Yourself

When measuring success, are you being too hard on yourself? As we kick off a new year, what goals do you have for your business: Increased sales? More production? A robust bottom line? Improved employee morale? Larger bonuses? Superior customer service? Creative marketing and branding? Growth, growth, growth? As an entrepreneurial business owner, the list doesn’t seem to end when envisioning your success. It’s the ultimate goal and striving for greatness is as natural as breathing. For 30 years, I have passionately pushed my companies forward hoping to achieve excellence. And for 30 years, I’ve struggled with disappointment. Don’t get me wrong; by all accounts the companies I have led and been affiliated with have been profitable and made a difference in countless lives. And I make it a point […]

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Three Focus Areas for Business Growth

Three Focus Areas for Business Growth

We can all agree that this year has been like no other. As we look forward to a new year, I’m sure many of us will reflect on what we’ve learned as business owners and think about what we can do moving forward. When I consider my own company, Trilogy Partners, I must take the same advice that we give to our clients. Our experience has shown that the three focus areas for business growth that business owners need to address to fulfill their vision and ensure success for their company are: (1) Fundamental Business Disciplines (2) Human Behavioral Dynamics (3) Change We have found that by not focusing on all three focus areas for business growth can lead to inefficiencies, culture issues, and stagnation within the business. Understanding and […]

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Empathy in the Workplace

Empathy in the Workplace

Let’s look at how to practice empathy in the workplace. I recently read an article about Bill and Melinda Gates in which they describe emotional intelligence as the key to their successful marriage and business partnership. Delving deeper, they agree that practicing empathy, providing feedback, and starting with respect are the fundamentals. The article got me thinking about my business career and the workplace. I learned early on that giving useful feedback with kindness built trust with my colleagues, clients, and vendors and earned me a solid reputation. Fast forward twenty years and it’s now a given that open dialogue and courtesy are staples within business culture. Heck, one of Trilogy’s values is to tell the hard truth in a respectful manner. But how often are we asked at work […]

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Selective Exposure in Business

Selective Exposure in Business

I recently read an article on Selective Exposure, a theory that refers to an individual’s tendency to favor information which reinforces his/her pre-existing views while avoiding contradictory information.  Before you stop reading because you think I might be referring to our country’s divisive political environment, I assure you that I wouldn’t touch that with a 10-foot pole. Instead, I’m applying this concept to business. Companies come to Trilogy to help them solve their problems. In the initial diagnosis phase, we ask our clients to explain in detail their issues which are often comprised of financial woes, lack of strategy, misalignment, and/or employee challenges. We’re told savory stories about these roadblocks which, for the most part, seem plausible. Only when we dig deeper by reviewing data, asking tough questions, and getting […]

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Considering The Best of Times and the Worst of Times in Business

Considering The Best of Times and the Worst of Times in Business

In trying to make sense of 2020, I can’t help but think of Charles Dickens’ famous first line in A Tale of Two Cities which reads, “It was the best of times, it was the worst of times…”. For most of us, these could be considered the worst of times as humanity has been affected by COVID-19, social unrest, and political division. Would anyone consider this the best of times as well? Call me crazy but in all this imbalance, I believe, lay an opportunity before us – the ability to uncover, recognize and utilize our untapped strengths. When COVID hit, individuals and companies were quickly forced to work, think, manage, hire, market and sell differently. We had to adjust regardless of whether we were ready, willing, or able. As […]

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Implementing the Pace of Change in Business

Implementing the Pace of Change in Business

Let’s examine implementing the pace of change in business. I recently found a quote by the late management guru, Peter Drucker, that read: “The greatest danger in times of turbulence is not the turbulence—it is to act with yesterday’s logic.” As I think back on 2020, this statement could not be truer. Forced into turbulence by a global pandemic, businesses had to adapt – we could not act with yesterday’s logic and had to pivot quickly. However, under normal circumstances, as suggested in my recent articles, Setting the Pace of Change and Determining the Pace of Change, there are factors that impact strategic decisions. In this article, I share a word of caution, even when changes are thoughtfully identified, plans are rarely implemented perfectly. The best plan will incorporate some […]

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Determining the Pace of Change in Business

Determining the Pace of Change in Business

Let’s look at determining the pace of change in business. In a recent blog, I introduced the idea of Setting the Pace of Change. There are several factors to consider and when determining the cadence, leadership faces an added challenge. They must balance the realities of the business with the emotional impact that could damage the human resource infrastructure. So how do change leaders push back against ‘status quo’ that holds strong investment and commitment from employees – and corporate leaders? They must make the case that ‘status quo’ is no longer adequate to keep the firm relevant and competitive in its market. “We’ve always done it this way,” has been the last words of many doomed or dying organizations. Communication and transparency allow for a conversation that introduces the […]

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The Visionary Conundrum – Business Succession

The Visionary Conundrum - Business Succession

Heard this story before? A successful business owner is preparing to retire. He has a daughter that’s already in the business who he desperately wants to succeed him as CEO/Visionary but something is holding him back. The business owner can’t put his finger on it, but he feels that she may not be ready to take over. What gives? It’s what we call “The Visionary Conundrum.” For those unfamiliar with the EOS® term, a Visionary is the leader of an organization (CEO, President, or Founder) who is responsible for generating ideas about future opportunities and creative ways to expand. Visionaries are most likely entrepreneurs who are big picture, forward thinkers. We have found that in certain instances the angst that business owners feel about giving up the reigns to the […]

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Understanding How Others Perceive Your Leadership Style

Understanding How Others Perceive Your Leadership Style

Are you curious how others perceive your leadership style? I recently came upon the quote below from Warren Bennis that really intrigued me. Without getting too philosophical, how does one become oneself? What are the factors that shape us? Nature vs. Nurture? Opportunities vs. Struggles? If experiences play a part, then aren’t we always evolving? “Becoming a leader is synonymous with becoming yourself. It is precisely that simple and it is also that difficult.” – Warren Bennis Here’s what I do know. The person we tell ourselves we are can be very different from the person others perceive us to be, especially in the workplace. If you’re a leader in business, it’s important to know how you are perceived by others. So, the question to really ponder is not “Who […]

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What is Your “New Business Normal”?

New Business Normal

Most businesses are now 4 weeks into working remotely and even essential businesses have been impacted by the shutdown. In some way, we all are working under a “new business normal”. On Tuesday, April 14th, Trilogy Partners hosted our 4th Navigating Covid-19 Town Hall call where we had an exchange around some common themes we’ve heard from our network. Thank you to our call participants for sharing how you are handling your “new business normal.” What tools and/or methods are you using to stay in touch with your team? Slack.com – video chat, text chat, create channels & groups of people for internal and external meetings Monday.com Project Management Tool & Communication tool complete with Dashboards & Integrations Vonage: Group chat for company/department. Some companies set up chat rooms for […]

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