Leadership

Selective Exposure in Business

Selective Exposure in Business

I recently read an article on Selective Exposure, a theory that refers to an individual’s tendency to favor information which reinforces his/her pre-existing views while avoiding contradictory information.  Before you stop reading because you think I might be referring to our country’s divisive political environment, I assure you that I wouldn’t touch that with a 10-foot pole. Instead, I’m applying this concept to business. Companies come to Trilogy to help them solve their problems. In the initial diagnosis phase, we ask our clients to explain in detail their issues which are often comprised of financial woes, lack of strategy, misalignment, and/or employee challenges. We’re told savory stories about these roadblocks which, for the most part, seem plausible. Only when we dig deeper by reviewing data, asking tough questions, and getting […]

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Considering The Best of Times and the Worst of Times in Business

Considering The Best of Times and the Worst of Times in Business

In trying to make sense of 2020, I can’t help but think of Charles Dickens’ famous first line in A Tale of Two Cities which reads, “It was the best of times, it was the worst of times…”. For most of us, these could be considered the worst of times as humanity has been affected by COVID-19, social unrest, and political division. Would anyone consider this the best of times as well? Call me crazy but in all this imbalance, I believe, lay an opportunity before us – the ability to uncover, recognize and utilize our untapped strengths. When COVID hit, individuals and companies were quickly forced to work, think, manage, hire, market and sell differently. We had to adjust regardless of whether we were ready, willing, or able. As […]

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Implementing the Pace of Change in Business

Implementing the Pace of Change in Business

Let’s examine implementing the pace of change in business. I recently found a quote by the late management guru, Peter Drucker, that read: “The greatest danger in times of turbulence is not the turbulence—it is to act with yesterday’s logic.” As I think back on 2020, this statement could not be truer. Forced into turbulence by a global pandemic, businesses had to adapt – we could not act with yesterday’s logic and had to pivot quickly. However, under normal circumstances, as suggested in my recent articles, Setting the Pace of Change and Determining the Pace of Change, there are factors that impact strategic decisions. In this article, I share a word of caution, even when changes are thoughtfully identified, plans are rarely implemented perfectly. The best plan will incorporate some […]

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Determining the Pace of Change in Business

Determining the Pace of Change in Business

Let’s look at determining the pace of change in business. In a recent blog, I introduced the idea of Setting the Pace of Change. There are several factors to consider and when determining the cadence, leadership faces an added challenge. They must balance the realities of the business with the emotional impact that could damage the human resource infrastructure. So how do change leaders push back against ‘status quo’ that holds strong investment and commitment from employees – and corporate leaders? They must make the case that ‘status quo’ is no longer adequate to keep the firm relevant and competitive in its market. “We’ve always done it this way,” has been the last words of many doomed or dying organizations. Communication and transparency allow for a conversation that introduces the […]

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The Visionary Conundrum – Business Succession

The Visionary Conundrum - Business Succession

Heard this story before? A successful business owner is preparing to retire. He has a daughter that’s already in the business who he desperately wants to succeed him as CEO/Visionary but something is holding him back. The business owner can’t put his finger on it, but he feels that she may not be ready to take over. What gives? It’s what we call “The Visionary Conundrum.” For those unfamiliar with the EOS® term, a Visionary is the leader of an organization (CEO, President, or Founder) who is responsible for generating ideas about future opportunities and creative ways to expand. Visionaries are most likely entrepreneurs who are big picture, forward thinkers. We have found that in certain instances the angst that business owners feel about giving up the reigns to the […]

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Understanding How Others Perceive Your Leadership Style

Understanding How Others Perceive Your Leadership Style

Are you curious how others perceive your leadership style? I recently came upon the quote below from Warren Bennis that really intrigued me. Without getting too philosophical, how does one become oneself? What are the factors that shape us? Nature vs. Nurture? Opportunities vs. Struggles? If experiences play a part, then aren’t we always evolving? “Becoming a leader is synonymous with becoming yourself. It is precisely that simple and it is also that difficult.” – Warren Bennis Here’s what I do know. The person we tell ourselves we are can be very different from the person others perceive us to be, especially in the workplace. If you’re a leader in business, it’s important to know how you are perceived by others. So, the question to really ponder is not “Who […]

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What is Your “New Business Normal”?

New Business Normal

Most businesses are now 4 weeks into working remotely and even essential businesses have been impacted by the shutdown. In some way, we all are working under a “new business normal”. On Tuesday, April 14th, Trilogy Partners hosted our 4th Navigating Covid-19 Town Hall call where we had an exchange around some common themes we’ve heard from our network. Thank you to our call participants for sharing how you are handling your “new business normal.” What tools and/or methods are you using to stay in touch with your team? Slack.com – video chat, text chat, create channels & groups of people for internal and external meetings Monday.com Project Management Tool & Communication tool complete with Dashboards & Integrations Vonage: Group chat for company/department. Some companies set up chat rooms for […]

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Modifying Your Business Operations During a Crisis

Modifying Your Business Operations During a Crisis

Let’s talk about how are you are modifying your business operations during the COVID-19 crisis. What a difference just a few short weeks can make. Prior to January 2020, when completing strategic plans with our clients, no one could have imagined including a global pandemic crisis as part of a SWOT analysis. However, this is what we face as a nation and now is the time to adjust appropriately. Business owners, including me, all need a plan to minimize disruption and keep our organizations moving forward. The legal professionals at Norris McLaughlin P.A. created a useful and practical tool, a sample emergency crisis response checklist that may be used as a template for your organization. The checklist includes considerations from five critical business areas: Employee & Staffing Business Operations Financial […]

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How to React During a Business Crisis

How to React During a Business Crisis

Let’s explore how to react during a business crisis. Irony can be a funny thing. I was prepared to publish a blog this week on Selective Exposure and how it relates to business consulting. With the Coronavirus front of mind, it dawned on me that my blog may be taken out of context for those who are unfamiliar with the term and definition so instead, I’ve chosen to go down a different path to convey a message about something I call Selective Reactions. (For those in the world of chemistry, it’s not what you think.) These are strange times, indeed. In a matter of days, our lives have shifted and I’m sure you’ve received countless emails, articles and postings on how to handle it all. As a result of the […]

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Leadership Development: Vulnerability Redefined

Practicing Vulnerability in Leadership

Recently I read Brene Brown’s 2019 book, Dare To Lead. For years, she has done fascinating research on vulnerability. Her universal message is that vulnerability is actually a strength not a weakness as some, like me, would tend to think. As the leader of a business and a man in his 50’s, vulnerability was not a quality that I felt comfortable admitting, to let alone expressing. For me, I’ve always wanted to be the strong one which meant having all of the answers, armoring up (Brene Brown’s words) and being known for giving, not receiving. This notion was so pervasive for me that my team would sometimes joke that I was in “Mr. Fix It” mode when an issue came up. In these instances, before my team even finished their […]

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