Leadership

What is Your “New Business Normal”?

New Business Normal

Most businesses are now 4 weeks into working remotely and even essential businesses have been impacted by the shutdown. In some way, we all are working under a “new business normal”. On Tuesday, April 14th, Trilogy Partners hosted our 4th Navigating Covid-19 Town Hall call where we had an exchange around some common themes we’ve heard from our network. Thank you to our call participants for sharing how you are handling your “new business normal.” What tools and/or methods are you using to stay in touch with your team? Slack.com – video chat, text chat, create channels & groups of people for internal and external meetings Monday.com Project Management Tool & Communication tool complete with Dashboards & Integrations Vonage: Group chat for company/department. Some companies set up chat rooms for […]

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Modifying Your Business Operations During a Crisis

Modifying Your Business Operations During a Crisis

Let’s talk about how are you are modifying your business operations during the COVID-19 crisis. What a difference just a few short weeks can make. Prior to January 2020, when completing strategic plans with our clients, no one could have imagined including a global pandemic crisis as part of a SWOT analysis. However, this is what we face as a nation and now is the time to adjust appropriately. Business owners, including me, all need a plan to minimize disruption and keep our organizations moving forward. The legal professionals at Norris McLaughlin P.A. created a useful and practical tool, a sample emergency crisis response checklist that may be used as a template for your organization. The checklist includes considerations from five critical business areas: Employee & Staffing Business Operations Financial […]

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How to React During a Business Crisis

How to React During a Business Crisis

Let’s explore how to react during a business crisis. Irony can be a funny thing. I was prepared to publish a blog this week on Selective Exposure and how it relates to business consulting. With the Coronavirus front of mind, it dawned on me that my blog may be taken out of context for those who are unfamiliar with the term and definition so instead, I’ve chosen to go down a different path to convey a message about something I call Selective Reactions. (For those in the world of chemistry, it’s not what you think.) These are strange times, indeed. In a matter of days, our lives have shifted and I’m sure you’ve received countless emails, articles and postings on how to handle it all. As a result of the […]

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Leadership Development: Vulnerability Redefined

Practicing Vulnerability in Leadership

Recently I read Brene Brown’s 2019 book, Dare To Lead. For years, she has done fascinating research on vulnerability. Her universal message is that vulnerability is actually a strength not a weakness as some, like me, would tend to think. As the leader of a business and a man in his 50’s, vulnerability was not a quality that I felt comfortable admitting, to let alone expressing. For me, I’ve always wanted to be the strong one which meant having all of the answers, armoring up (Brene Brown’s words) and being known for giving, not receiving. This notion was so pervasive for me that my team would sometimes joke that I was in “Mr. Fix It” mode when an issue came up. In these instances, before my team even finished their […]

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Utilizing the Power of Choice in Business

Utilizing the Power of Choice in Business

Let’s examine the power of choice as it relates to our business and personal lives. One of the greatest benefits of my business is that I get to work with talented people who are part of Trilogy’s Alliance Partner team. Our seasoned Alliance Partners deliver high-touch, quality, personal service to support our clients’ needs. I’m excited to share my thoughts on The Power of Choice written by Denise Yosafat, a member of our team. Making choices in one’s life can be daunting. I’ve seen people, including myself, stall at moving forward out of fear of possible repercussions. In business, especially, making the wrong choice can be devastating. So how do you get over the fear while ensuring that your choice is sound? In her book, Denise surmises that making a […]

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What’s the “Real” Business Challenge?

What holds a business back? Unfortunately, it’s not uncommon to see even successful companies struggle to grow. When working with Trilogy clients, challenges typically surface in the following categories: Fundamental business issues Culture of the organization Attitude towards change Let’s explore each of these critical areas in more detail: 1. Fundamental business issues can be defined in two categories: Growth: Strategy, Sales/Marketing and Organizational Sustainability: People, Financial and Processes Examine the company and ask the following questions: Is there a clear, concise written strategic plan that is aligned by all members of the team? Are marketing and sales efforts being tracked, measured and getting consistent results? Is there a current and future organizational chart outlining expectations, gaps and opportunities for advancement? Is recruiting, training, onboarding, and compensation putting the right […]

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School Smarts + Street Smarts = Success

When working with Trilogy clients, I often tell them the story of Mitch and Jack, two high school friends with contrasting personalities.  Mitch was a loner, a straight-A student who always completed the extra credit homework and was essentially the pompous, go-to answer man when the rest of us stared back at Mr. Carmen with dazed expressions. Jack, on the other hand, was a good student who finished his homework during lunch, right before class.  He often showed up a few minutes late, usually detained by friends seeking his brotherly advice. Jack was a very good listener and involved in many school and community activities. Many years after graduation, I saw both men at a high school reunion.  I found it fascinating to learn how their lives had evolved. Mitch […]

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It’s Time for a Plan!

Companies large and small often deliberate on the need and/or depth for a strategic plan or roadmap. Is there really any reason not to have a formal plan documenting where you are; where you want to go; and how you will get there? At Trilogy Partners, we guide business owners through the strategic planning process, allowing the organizational leadership to get out of the day-to-day and look at the business from “the clouds” or using the cliché, “working on the business, not in the business.” There is an essential difference between tactics, operational effectiveness, and strategy and we have seen first-hand how strategic planning improves overall organizational performance. In the past, strategic plans were onerous to develop and often sat on a shelf; dusted off only when the plan was […]

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What You Said is Not what I Heard

Has this ever happened to you? You are speaking with someone and their response is not at all what you expected based on what you said.  At least, what you thought you said! At Trilogy Partners, we frequently hear this frustration from business owners which prompts the question, do you communicate effectively? Communication is complicated all by itself. Imagine how complicated communication gets when we mix different cultural understandings, gender-speak, frustration, unhappiness, underlying tensions, and the pressure of expectations and deadlines. It’s amazing we get anything right with all the challenges of effective communication and these are just some of the barriers we face! Communication ‘gaps’ create unexpected challenges – an example: Recently, I facilitated a training class attended by leaders of a multinational company. Suddenly, there was a big […]

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Why You Must Over-Communicate

When coaching Trilogy clients, I often make a comment that you may find valuable: “In the absence of information, most people fill in the blanks, make up their own story … and usually add negative assumptions.” As a leader, your life is full and the last thing you’re worrying about is what other people know or don’t know. However, you understand what it feels like to be kept out of the loop. It’s uncomfortable and can lead to a lot of wasted (and wrong) assumptions. For example, let’s say George has been coming to the office late and leaving early. He’s not himself. He doesn’t seem as engaged as he used to be. He seems a little secretive. What are you thinking? Is George looking for a new job? Is […]

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