Employee Engagement

What You Said is Not what I Heard

Has this ever happened to you? You are speaking with someone and their response is not at all what you expected based on what you said.  At least, what you thought you said! At Trilogy Partners, we frequently hear this frustration from business owners which prompts the question, do you communicate effectively? Communication is complicated all by itself. Imagine how complicated communication gets when we mix different cultural understandings, gender-speak, frustration, unhappiness, underlying tensions, and the pressure of expectations and deadlines. It’s amazing we get anything right with all the challenges of effective communication and these are just some of the barriers we face! Communication ‘gaps’ create unexpected challenges – an example: Recently, I facilitated a training class attended by leaders of a multinational company. Suddenly, there was a big […]

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A Business Case for Courage

Business growth is directed through strategy.  This should not be news. Most business leaders have varying levels of implementation around strategy, but most agree that something has to be done with forethought and purpose.  But what really fuels this? At Trilogy Partners, we believe that COURAGE leads to passion that inspires growth. In August 2015, Forbes published an article (A Measure of Courage) highlighting the American Courage Index.  The article outlined business-related questions geared towards courage, as well as those questions that spoke to the social, moral and emotional aspects of courage.  Not surprisingly perhaps, the results showed that business owners are more courageous than the rest of the US population.  And further, emotional courage increases with age.  Conceptually, these outcomes make sense and jive with many of our personal […]

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Why You Must Over-Communicate

When coaching Trilogy clients, I often make a comment that you may find valuable: “In the absence of information, most people fill in the blanks, make up their own story … and usually add negative assumptions.” As a leader, your life is full and the last thing you’re worrying about is what other people know or don’t know. However, you understand what it feels like to be kept out of the loop. It’s uncomfortable and can lead to a lot of wasted (and wrong) assumptions. For example, let’s say George has been coming to the office late and leaving early. He’s not himself. He doesn’t seem as engaged as he used to be. He seems a little secretive. What are you thinking? Is George looking for a new job? Is […]

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Happy People are Better Leaders – Some Proven Tips to Improve Your Happiness Factor

Have you ever worked with someone that seems genuinely happy? A person that others gravitate to because of their positivity? At Trilogy Partners, not only do we address business fundamentals, we also tackle behavioral and cultural issues and have witnessed first-hand the impact of positive psychology in the workplace. What is positive psychology? It is the scientific study of “what makes life worth living”, empowering individuals to purposely develop an optimistic state of mind to live a rewarding and happy life. Working on how to become happier, the research suggests, will not only make a person feel better but also boosts energy and creativity, fosters better relationships, fuels higher productivity, improves the immune system and even leads to a longer life. Data shows that happy people are better leaders, negotiators, […]

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Seize the Moment: Recognizing how Initiative can Grow your Organization

“Initiative is doing the right thing without being told.” – Victor Hugo Who in your organization has the requisite initiative associated with high performance?  Do any of your employees and colleagues seem to lack initiative? If either of these questions resonate at some level, it may be time to identify and develop leaders that can create the organization you envision.  Often, tension is associated with ensuring that we have the right people, on the right projects, at the right time.  Failure to properly attend to one or more of these variables can render even the most well-intentioned effort a money loser, morale crusher, or worse, a death knell for the organization. When you have high performing, motivated employees engaged in meaningful, transformational projects, those who are holding the company back […]

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Shut Up and Lead!

Have you ever thought, this would be a great place to work if we didn’t have any employees? Truthfully, it has crossed my mind on a few occasions over the years. How can any leader have such thoughts about our most valuable assets? The answer is simple, we shouldn’t. John Maxwell states “a leader is one who knows the way; goes the way; and shows the way.” Effective leaders will model the expected behaviors through actions, not words, leading to the concept of “shut up and lead.” During the early 1990’s, Zenger-Miller published The Basic Principles for Success. Since then, I have adapted these principles as the foundation for professional relationships and the paradigm for expected organizational behavior. The principles are truly basic in concept but often difficult to achieve. […]

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The Employee-Motivation Checklist

Through many years of research, trial and error, and working with companies of all sizes in numerous industries, I have identified 16 critical ways to motivate your employees. Learn these techniques and adapt as many as possible in your business.

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