Posts by: Loida Wilson

What You Said is Not what I Heard

Has this ever happened to you? You are speaking with someone and their response is not at all what you expected based on what you said.  At least, what you thought you said! At Trilogy Partners, we frequently hear this frustration from business owners which prompts the question, do you communicate effectively? Communication is complicated all by itself. Imagine how complicated communication gets when we mix different cultural understandings, gender-speak, frustration, unhappiness, underlying tensions, and the pressure of expectations and deadlines. It’s amazing we get anything right with all the challenges of effective communication and these are just some of the barriers we face! Communication ‘gaps’ create unexpected challenges – an example: Recently, I facilitated a training class attended by leaders of a multinational company. Suddenly, there was a big […]

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