Monthly Archives: November 2020
by Hal Levenson on Nov 25, 2020 10:23 AM
Hal Levenson, Chief Visionary Officer appears as a guest on Discussions by Domain hosted by Anthony DeGraw, Director of Partnerships. Hal and Anthony speak about the challenges and opportunities of running a family owned business, the value we bring to our clients, and what makes Trilogy DIFFERENT from other business advisory firms. Listen to the podcast HERE or on YouTube.
About Hal Levenson
Hal Levenson is the Founder and Chief Visionary Officer at Trilogy Partners. Trilogy Partners is an advisory & implementation firm whose mission is to help companies grow and transform. We accomplish this by focusing on 3 critical business areas: Financial, Strategy & People.
Or Watch on YouTube Below
by Andrea Grubb on Nov 12, 2020 12:54 PM
Let’s look at how to practice empathy in the workplace. I recently read an article about Bill and Melinda Gates in which they describe emotional intelligence as the key to their successful marriage and business partnership. Delving deeper, they agree that practicing empathy, providing feedback, and starting with respect are the fundamentals.
The article got me thinking about my business career and the workplace. I learned early on that giving useful feedback with kindness built trust with my colleagues, clients, and vendors and earned me a solid reputation. Fast forward twenty years and it’s now a given that open dialogue and courtesy are staples within business culture. Heck, one of Trilogy’s values is to tell the hard truth in a respectful manner. But how often are we asked at work to be empathetic and what does it truly mean?
The definition of empathy reads “the psychological identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.”
So, how does one practice empathy in the workplace? According to Bill Gates, he applies 3 steps:
- Listen first
- Identify with the other person’s feelings
- Don’t judge
Easier said than done. Although it may not be the natural inclination in the workplace, engaging in conscious empathy has its benefits. It enhances perspective, diminishes ignorance, allows for vulnerability, and reveals opportunities. Being open and understanding of another person’s viewpoint and feelings even if you don’t agree are also the benchmarks for healthy conflict which strengthens teams.
At Trilogy, we teach ourselves and our clients the art of practicing empathy. This has always been our way but has come into play more in 2020. It is a struggle at times but is well worth the effort. I’m hopeful that we’ll see more companies adding empathy to their core values. If you are intrigued and want to learn more about empathy in business and its ROI, contact me.
About Andrea Grubb
Andrea Grubb is the Chief Integrator Officer at Trilogy Partners. Trilogy Partners is an advisory & implementation firm whose mission is to help companies grow and transform. We accomplish this by focusing on 3 critical business areas: Financial, Strategy & People.